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Terms & Conditions

Effective Date: 01/04/2026

Welcome to the Somnath Trust E-commerce Website. By accessing or using this website and placing an order, you agree to comply with the following Terms & Conditions.

1. Products

The products available on this website, including but not limited to Prasad, Pitamber, Saree, Koti, Dhwaja, Kurta, and other devotional items, are offered by Somnath Trust as sacred offerings.

2. Order Acceptance

All orders are subject to acceptance and availability. Somnath Trust reserves the right to refuse or cancel any order at its sole discretion.

3. Pricing

All prices displayed on the website are subject to change without prior notice. Applicable taxes and shipping charges, if any, will be displayed during checkout.

4. Shipping

Orders will be processed and dispatched within the estimated timeline mentioned on the website. Delivery timelines may vary depending on the courier service and destination. Generally orders are delivered in 5 to 7 days.

5. Ownership

All products, images, logos, text, designs, and other content available on this website are the exclusive property of Shree Somnath Trust. Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.

6. Limitation of Liability

Somnath Trust shall not be held liable for delays or failures in delivery caused by circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, transportation issues, or government restrictions.

7. Changes to Terms

Somnath Trust reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

Return, Replacement & Refund Policy

At Shree Somnath Trust, every product is carefully packed and dispatched with utmost care.

No Return / No Replacement / No Refund

As the products offered on this website are religious and devotional items, all sales are final.

  • Returns are not accepted.
  • Replacements are not provided.
  • Refunds are not available under any circumstances.

Important – Open Box Video Required

Customers are strongly advised to record a continuous Open Box Video at the time of receiving and opening the parcel.

The video should:

  • Begin before opening the parcel.
  • Clearly show the parcel and shipping label.
  • Continue without interruption until all items are completely unpacked.

Damaged or Incorrect Product

If you receive a parcel with:

  • Damaged product(s),
  • Missing item(s), or
  • Incorrect product(s),

you must:

  1. Record a proper Open Box Video while opening the parcel.
  2. Email the complete video along with your Order ID and relevant photographs to the official support email address of Somnath Trust.
  3. Wait for the official response from the Trust before taking any further action.

Claims submitted without a valid, uninterrupted Open Box Video will not be considered.

The decision of Shree Somnath Trust regarding any claim shall be final and binding.

Contact

For any order-related concerns, please contact us through the official email address mentioned on the website.